Policies
Shipping, Returns & Refunds
Shipping details, cancellation and refund information for MCP BioLabs orders.
Shipping
Shipping Information
We at MCP BioLabs offer Free Priority USPS shipping on orders over $180 within the US. All our Free Shipping offers are for US addresses only, unless specified otherwise. We offer same (business) day shipping for orders placed before 1pm EST Monday-Friday. All orders received after 1pm EST, or on weekends or holidays, will ship on the next business day.
We also offer Priority Express shipping (overnight USPS). We will soon be offering FedEx and UPS shipping as well. When your order ships, MCP BioLabs will send you a “Package Shipped” email notification that will include a tracking number. Shipping rates and options, including free shipping, are subject to change at any time without notice.
Returns
Returns and Refunds
If your order has not yet shipped, you may cancel your order by contacting us at mcpbiolabs@mcpbiolabs.com for a refund. Refunds may be requested up to 30 days after an order is placed.
Refund Timeframe: Refunds should settle and post to your account in 2 to 7 business days.
Bulk and Special Orders: Contact us for bulk or special orders. Our friendly customer service staff will work with you to satisfy any special requests.
Research Use Only
ALL PRODUCTS sold on our site are for laboratory RESEARCH OR EDUCATIONAL PURPOSES ONLY. Personal use or human consumption of our products is expressly PROHIBITED. For details, please review and adhere to our Terms and Conditions.
Research Supplies
Browse Research Products
Explore MCP BioLabs research-use-only laboratory supplies.